How to prepare for a telephonic interview?
Most of the time, an applicant has a telephonic interview before he is called for face to face interview. It is a common way for the hiring company to filter many applications in a cost-efficient process. Hence, I thought of covering it up in this article how to prepare for telephonic interview?. Telephonic interview is conducted before the applicant is invited to the office for a face to face interview. It is fast and convenient for both the recruiter and the applicant.
The importance of a phone interview is underestimated by many people and also there is a perception among many that you do not need to be prepared for it. You might think that a telephonic interview is only a formality before a face-to-face meeting, but it’s not true. This is one of the ways used by employers and recruiters to screen job applicants. It is therefore equally important to be prepared for a phone interview as it is for a face-to-face interview.
Need for Telephonic Interview
In addition to the above reasons, a telephonic interview is carried out because of these scenarios:
- If the applicant is in a different town and cannot attend a face-to-face interview.
- If the job is for a Tele caller position or if the job role requires interaction with customers, the interviewer analyzes the candidate’s confidence in this type of interview, conversing power, patience and voice.
- A telephonic interview for the selected candidate is also conducted and this interview is conducted by the organization’s decision maker or, at times, by the client on whose project the candidate is supposed to be working.
- If there is a large list of applications, it is difficult for the organization to see each application. In these scenarios, a telephonic interview is the best way to shortlist candidates.
Since a telephonic interview is so important, it is essential that the applicant is well prepared before dealing with one. Some tips on how to deal with and pass a telephonic interview are listed below, which will give you much confidence to face.
Telephonic Interview Tips on how to prepare for telephonic interview
Below given are few phone interview tips that can be followed to achieve success.
- Never assume such interviews as a casual one.
- Ensure that once you apply for the post you make yourself available for the interview call.
- If you receive the call unexpectedly, you either attend the interview or ask the interviewer to reschedule the call politely.
- Prepare an interview with the phone just as you’d prepare for a regular interview.
- Make sure you research the organization and the post you requested.
- Keep your resume in a place you can view quickly, so if necessary, you can refer to it.
- Keep a notepad and pen in handy, if you have anything to note down.
- Check out a short list of your achievements.
- Clear the room-get rid of children and pets, turn off the stereo and television. Just close the door. Eliminate the possibility of background noises that interfere with your talk.
- Using a landline phone is better, but if you are using your mobile, check the battery and signal strength so that it is not cut out halfway through. Disable other disturbing phone functions.
- Dress up like they’re going to see you. Take the time to get dressed, even if they can’t see you. This will give you confidence while speaking.
You would devote considerable time to preparing for an interview in person, and the same steps should be taken for a telephonic interview. Do not make the mistake of simply taking it because it is over the phone. Although you have probably researched the company you interviewed before sending your curriculum vitae, please check what you learned so far.
A telephone interview may theoretically be less stressful than an interview in person. During the interview, you can look for references. Also, it is a good idea to have a copy of your curriculum before you speak to them.
During the interview-things to remember
- Be calm, speak slowly and pronounce clearly.
- Don’t interrupt while the interviewer is talking. Before you talk, let them finish talking.
- Take your time it’s easy to take a moment or two to gather your thoughts.
- Provide accurate answers as the attention spans on the phone are shorter.
- Never answer in single sentences because it shows either lack of interest or information.
- Sound positive, enthusiastic and interested.
- Introduce yourself at the start.
- Smile, because it tends to lift your voice tone and generates a positive sound immediately.
- Don’t be scared, if necessary, to ask for clarification.
- Try to avoid repeated verbal habits such as’ you know’ or’ sort of.’ Keep a professional tone and business jargon should not be used.
- Always ask at the end of the call about the next step.
- Finish the interview with thanks to the interviewer.
- Never first hang up the phone. Let the interviewer first do it.
After the interview- things to remember
- Review your notes about what you were asked during the interview.
- Evaluate your conversation for future telephonic interviews to perform better.
- Send a’ thank you ‘ mail that reaffirms your interest in the job.
Know about Interviewer
When someone calls or e-mails you to set up a telephone interview, always ask the name and role of the person to whom you are speaking.
Knowing the interviewer’s name and role will allow you to search for this person. Is he/she on social media sites like LinkedIn, Facebook or other? Are you able to see the education or work history of the individual? Can you find a person anywhere on the Internet (local news articles, voluntary programmers, etc.)?
Knowledge is power and the more you know about your interviewer, the more likely you are to connect with him or her. A key recruitment tip is also that you must have interview questions prepared for your interviewer so that knowing the role of the individual and some of their education, work history and personal background will give you a better idea of what kinds of questions to ask.
How to tackle telephonic interview questions
Though the telephonic interviews can be highly intimidating, the employer and the interviewer have advantages. You will not be judged on appearance first. This may not seem important; however, if you consider that visual impression can have a great influence in a’ standard’ interview research. In fact, more than 70% of the hiring decisions are based on the first impression.
Since this is your first contact, be sure to act professionally. Even during an’ informal’ interview or chat, remember that interviews are taking place. If you know you’ll be interviewed by phone, make sure you’re ready to leave a big impression. Before the interview, find a quiet place to relax and without any disturbance. Collect all the information you may need (the job advertisement, your CV / Resume, any relevant certificates, etc.) and have it available while talking.
Phone Interview Questions and Answers on How to prepare for telephonic interview
- Tell us about yourself.
This question is an icebreaker. It also gives you the opportunity to demonstrate that you are the best choice for the position being discussed. In your telephone interview, answer this question by providing information about your relevant work experience and any specific qualities that you have or projects that can add value to the work under discussion. You can also talk about your background in education if it adds value to the job for which you are interviewed. During a phone interview, it is very important to be enthusiastic. An interviewer cannot see your body language or facial expressions, but they can definitely feel the enthusiasm and smile in your voice.
- Why you chose this job?
This question should be answered by using your work experience, personal qualities and background in relation to the requirements of the job. Keep the answer focused on the demands of the job and not on how the job can help you grow and earn more.
3. Why are you leaving your current job?
There may be enormous reasons for you to leave the job, but keep your answer focused on the potential of the new job to offer you more responsibilities and challenges and thus a chance to grow as a professional and improve as an individual.
- Why do you think we would hire you for this job?
A company hires a person if he thinks he can do the work under any circumstances. To do a job, you need a set of technical skills with certain personal qualities. Some of these qualities and skills are developed as they grow and gain professional experience. Focus your response on the qualities and skills you have that will help you to do the job. Relate to the job requirements listed in the job notification with your application and say that you should be hired for this position because you meet all these requirements. Of course, the trust in your voice is reflected when you talk on the phone.
- Can you describe your current responsibilities at the job?
Keep a list of your main duties ready when you begin sending your job applications. This will also stop you from applying for a wrong job. In this type of question, list your main responsibilities at the job and also talk about your major achievements.
6. Where do you find yourself in five years?
The interviewer tries to find out how ambitious the candidate is by means of a personal interview. Recruitment is a costly business, so he tries to understand if the candidate is too ambitious to stay with the company for a year or months. When you answer this question, explain that you are ambitious but would not switch the job soon after joining. You’d rather try to grow with the company. Here, you can say: ” I see myself in a responsible position where the company treats me as an important asset and gives me the opportunity to participate in important decision-making processes. ”
7. Why should we ask you to attend a personal interview?
The telephone interviews are carried out in order to save time and meet the most important candidates. You can answer: “I strongly believe that I am skilled and experienced to perform this job very well. I’ve given you a glimpse of what I’ve done for my employers in the past, and I’m sure you’ll find it interesting to find out how I can add value to your business. A personal meeting with you will give us a chance to discuss in more detail my suitability for this position. I’m sure you’re going to find it interesting.
- What are your most important strengths?
The strengths that help you better perform your job are the most interesting for the interviewer. Therefore, read the job notification carefully before you start the call and be prepared with some qualities that will help you do the job well. If you think that you lack some quality that is necessary to do the job well, you can quickly learn it. Back this with an example from the past, where you learned fast and did the job well. Of course, this should be said in a confident voice.
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9. What are your weaknesses?
You can tell about a weakness completely unrelated to the job in order to answer this question. Something that will have no effect on how you carry out your duties. For example, it’s going to be immaterial to your employer if you don’t know how to cook.
10. What’s your experience in “a particular area? ”
The interviewer may ask you this question because the “special area “could be the “key performance area “for this role. If you have experience in the domain/area about which the interviewer speaks, tell him that I have a good experience in this area and then talk about something important. You might also want to give an example from the past that shows your performance in this area.
- Are you fine with night shifts?
One of the reasons for a telephone interview is that the interviewer calls from a remote location and is looking for a candidate. Similarly, if the interviewer asks about your willingness to work in night shifts, only candidates who can work at night can be considered. In both these cases, be straightforward with your answer.
If you’re sure you can’t move or work in the night shifts, inform them immediately. Spending their time and informing them that you are unable to work at the required location or time would only irritate them. However, if you are open to but uncertain about relocation or night shifts for this particular job, keep the discussion open and ask them for more job details before considering a relocation/night shift. Make sure you keep your commitment to providing them with information on time.
12. Are you ready to travel?
Again, travel may be the key requirement for a job you will know through the job notification or the interview. If you’re sure you can’t travel for certain personal reasons, inform the interviewer immediately. However, if you are open to considering travelling depending on the position and the chances of growing, tell the interviewer that “I am open to travel but I would like to know more about the job before I make any specific commitments. ”
13. How would you rank yourself on a scale of 1-10?
Again, an interviewer usually asks this question for an area of the utmost importance for the job. If you feel good in this area, rate yourself and convey it with a confident voice. You can also take an example from the past where you really did well in the field. This will justify your reply further.
14. What do you know about our company?
It is very important to investigate the company well before you call the interview. Your answer to this question shows your work and company interest. Your inability to respond satisfactorily to this question simply indicates that you are not serious about the position you are discussing, as you are not prepared. Make sure you have seen the website of the company and have information on the events/activities if the company has recently received news.
15. What do you know about this position?
Your answer to this question demonstrates again your interview preparation and your seriousness about the position. Make sure you carefully read and understand the job requirements. This question also gives you the opportunity to relate your experience and skills to the job requirements and to show the interviewer that you are the best candidate for the job.
16. What was your biggest achievement?
Take a recent example to answer this question. An example from a very long past would mean that nothing big has been achieved since then.
17. How much is your salary expectation?
Since this is the first round of interviews, it may be difficult to specify a salary until you are fully aware of the job. You can answer by saying, “I want to learn more about this job opening by personally discussing and meeting you. I think that after knowing all the details of the job, it will be better for me to discuss salary. ” If you are pressed to spell out a figure, however, give it a range of 20K–25K instead of a specific figure.
18. When can you begin working here?
An interviewer would normally ask this question if he is convinced that you are an appropriate candidate for the job and wants to check your availability. Therefore, give him a time frame for your notice period. Don’t be too excited because this is the first interview round.
19. When can you come in for an interview?
Again, the interviewer will usually ask this question when he thinks you are an appropriate candidate and wants to meet with you. Fix a convenient time for each other. If you go to interview during your work hours, make sure you leave the office. This would further enhance the confidence of the interviewer in your integrity.
- Do you have any questions for us?
Usually, this is the last question of an interview. Most applicants answer this question with a simple “No. ” However, “no “could indicate that you are not very interested in this position or company as a response to this question. Ready to ask the interviewer some intelligent questions about the job/company. These can be questions about your prospects for growth, working conditions, etc.
The above given are the top commonly asked questions during a telephonic interview. If you practice these questions in prior, the success rate of calling you for a face to face interview is high. So, prepare yourself and be ready, as the call may come at any given time.
Telephone interviews are often conducted early in the work interview process. Some recruiters will use them as a shortlisting method; others will be able to learn more about the candidates who apply for them for a job. A telephone interview is often an effective way for a company to quickly and cost-effectively screen many candidates without investing the amount of time and resources required for face-to-face interviews.
Telephone interviews (and increasingly Skype interviews) are usually straightforward, as the aim is not to test stronger candidates but to eliminate weaker candidates. All recruiters are often looking for a calm, reliable telephone approach and an intelligent set of answers to common interview questions.
Telephone communication is an important responsibility in some professions. In this situation, the recruiter will evaluate how well you can present yourself, communicate messages, and clarify your point. I hope this article on how to prepare for telephonic interview has given you some insight on what to say during a telephonic interview.
Many candidates find it difficult to adapt to telephone interviews and struggle to enter the interview mode when talking over the telephone with interviewers which are not good enough. From the moment your interviewer calls you must be as professional and presentable as you would in a face-to-face situation.
Use the above-mentioned tips in the article to attend the telephonic interview effectively.
Relax and answer politely about the questions being asked to you.
All the best dudes!!!